Shipping policy

Thank you for shopping with Velsary.

Processing Time

Orders are typically processed within 24 hours after payment is confirmed. Orders placed on weekends or holidays may require additional processing time.

Shipping Time

After your order has been shipped, delivery usually takes 1–3 business days within the United States. Delivery times may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order ships, you will receive a confirmation email containing a tracking number so you can monitor the status of your shipment.

Shipping Costs

Shipping fees, if applicable, will be calculated and displayed at checkout. Free shipping promotions may be offered from time to time.

Incorrect Address

Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by customers.

Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us as soon as possible. We will work with the carrier to resolve the issue and provide assistance.

Contact Us

If you have any questions regarding shipping, please contact us at:

Website: https://velsary.com

Email: phuongquyen28011971@gmail.com